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She can take you places

MTSU alumna turns love of travel into lucrative business,

Meredith Puleo

Issue date: 2/14/08 Section: Features
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Purple blazer, pencil skirt, black heels, hot pink manicure and a perfect smile.

It's not the appearance of someone on Hollywood's red carpet, but it's seemingly close to it, thanks to the style of MTSU alumna Pam Wright, president and chief executive officer of Wright Travel Agency.

With a stylish presence, this native Tennessean could easily aspire to international domination over the travel business. Instead, she said, she's content to simply take in a movie with her husband.

Don't be fooled, though, because a quiet outing is a much slower pace than what Wright has been accustomed to. Twenty-seven years after starting her company, Wright Travel is reportedly the No. 1 travel agency in the state of Tennessee, with 18 branches operating in Alabama, Colorado, Florida, Georgia, Illinois, Maryland, North Carolina, Tennessee and Utah, according to information on www.wrighttravel.net.

Founded in 1981, Wright Travel offers its customers such luxuries as hotel discounts on more than 20,000 properties in 1,800-plus cities and 142 countries. And the company does so, Wright said, with an estimated success rate that's reflected in its client-retention rate, a rate that's better than 90 percent.

After nearly three decades in the travel business, one might wonder which locations Wright deems as her personal favorite travel destinations. Without missing a beat, Wright said she and her husband especially enjoy visits to Puerto Vallarta, Mexico or "anywhere in Europe or South America."

Headquartered in Nashville, Wright Travel has accrued noteworthy successes and achievements, but in the next five years Wright said she hopes to carry out "a continuation of the company's success and to keep providing a service to the community."

During a recent visit to Wright's business home, which is located just outside the trendy Hillsboro Village on 21st Avenue, one quickly notices shiny gold letters above the receptionist's desk that highlight the "Wright Travel" agency's name. Here, the pace of the day starts early. In fact, at 9 a.m. on this particular visit the receptionist was speaking on the phone with two people simultaneously, and phones were still ringing.
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